Artificial intelligence (AI) is quickly changing how things are done in the world today, bringing its fast-moving technology to many areas, including manufacturing. Galaxy Wire & Cable now brings the power of AI to its website, launching its new AI chatbot to allow users to ask questions about Galaxy’s products and services.
This AI assistant is named AWG-i, pronounced “Auggie”, a play on the wire industry term AWG (American Wire Gauge). It brings its intelligence about Galaxy’s offerings to anyone who asks a question any time of the day or night. AWG-i is trained mainly on the information that is contained in the Galaxy website, and it operates like the popular AI tools that are being used more and more on the internet.
So, try it! Ask AWG-i some questions, and see what AWG-i says in response.
Of course, AWG-i does not replace the excellent customer service that customers have come to expect from Galaxy’s sales engineers. When it comes to applying their experience and expertise, Galaxy’s personal attention to customers’ requests is strong. But if a quick answer is needed to a more general question, AWG-i can be helpful and fast.
AWG-i can be accessed via its direct URL, https://www.galaxywire.com/ai-assistant/, or by using either of the two ASK A QUESTION buttons – on the top bar of every page, or the floating button on the right side of the page.
Try AWG-i and see how intelligent it is! And when more detailed assistance is needed for custom wire and cable, wire harnesses or cable assemblies, or it’s time to request a quote, please contact Galaxy.